Frequently Asked Questions

Let us answer some of your biggest questions about listing on SuiteHop

Why sell on SuiteHop?

Whether you have a full suite or just a handful of tickets, SuiteHop makes it simple and secure to list your suite. You are in full control of your event availability and pricing.

Learn more about SuiteHop's best practices & tips to sell your suite.

 When should I list my suite?

We recommend listing your suite for all available events as soon as possible. The earlier you can get your suite listed, the more chances that potential buyers will find it online.

How do I price my suite? Do you offer guidance?

There are a number of factors that go into pricing your suite. Feel free to contact your SuiteHop Partner Manager for guidance on your specific suite. We have over a decade of experience in the suite marketplace and can offer our guidance for the best chance of getting your suite sold at the highest price.

How do I get paid?

The easiest way to get paid for your suite is by direct deposit. SuiteHop sends payments every two weeks, so it could take anywhere from one to ten business days to receive payment.

Who is liable for any damages in my suite?

In those rare instances where damage has occurred, it is the responsibility of the buyer to pay for any damages, per the terms of the SuiteHop Buyers Agreement. SuiteHop also provides an insurance policy of up to $10,000.

Fees or commissions?

It is completely free to list your suite(s) with SuiteHop! SuiteHop takes a 20% - 25% commission from the total sales price of the suite, but that is charged to the buyer. 

For example, if you wanted to receive $1,000 for your Instant Book suite, it would be listed on SuiteHop at $1,250. If SuiteHop is able to complete the transaction, we will collect the full payment and keep 20% of the sales price ($250). You will then receive your desired net proceeds of $1,000.

Learn more about fees & sales tax.